How to Enable Virtual Assistants

Virtual Assistants are enabled following a user-centric approach starting with your Idea Submission. The journey does not end upon the go-live, but works to continuously improve while training the Virtual Assistant and eventually enhancing it with further technical capabilities.

 

How Conversational AI can be Enabled for Your Function

An estimated timeline is 3 to 6 months, mainly driven by complexity

virtual 1


Client

  • E-mail
  • Digital Guide, Digital Compass
     

virtual 2


Client, Digital Technologies – EF

  • Use Case Exploration & Capabilities Overview
  • Agile Product Development Workshop (Scoping)
     

virtual 3


Strategic Partner, Content Management Service, Digital Technologies – EF

  • Final Scoping, Financials
  • OTT Process
     

virtual 4


Client, Strategic Partner, Content Management Service, Digital Technologies – EF

  • Project Approval
     

virtual 5


Client, Content Management Service, Digital Technologies – EF


Building

  • First Content Dump
  • Modeling
  • Testing

Bayer IT Framework

  • CAMP
  • BEAT
  • Workers Council (GER)

Go Live

  • Communication
  • Hand Over to Support
     

virtual 6


Client, Content Management Service, Digital Technologies – EF
 

  • Content Maintenance & Accuracy 
  • Application Support
Download
Digital Interaction Roadmap (for internal users only)
Contacts

Primary Contact 
The Digital Technologies Team covers the whole value chain from ideation to realization of digital technologies for Enabling Functions. 

Support Contact 
Bayer Virtual Assistants are supported by the IT Strategic Partners. Please address your technical inquiries in the IT Service Management Portal.